Privacy Policy

Last Updated: March 2026

Chatham Flat Fee, operated under Fathom Realty ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chathamflatfee.com and use our real estate services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or request a consultation
  • Use our savings calculator
  • Subscribe to our email newsletter
  • Communicate with us via phone, email, or text message
  • Engage our services as a listing client

This information may include your name, email address, phone number, home address, and details about your property.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and approximate geographic location
  • Browser type and operating system
  • Pages visited, time spent on pages, and referring URL
  • Device type (desktop, mobile, tablet)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

  • Essential cookies: Required for the website to function properly, such as form submissions and navigation.
  • Analytics cookies: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Marketing cookies: We may use cookies to measure the effectiveness of our advertising campaigns.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide real estate services
  • Send you property-related communications and market updates
  • Improve our website, services, and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations and real estate regulations

Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information in the following limited circumstances:

  • Service providers: We work with trusted third-party providers (e.g., MLS systems, email platforms, website hosting) who assist in operating our business. These providers are contractually obligated to protect your data.
  • Real estate transactions: When you engage our listing services, certain information is shared as required to complete the transaction (e.g., MLS listings, title companies, buyer agents).
  • Legal requirements: We may disclose information if required by law, court order, or government regulation.
  • Brokerage: As agents of Fathom Realty, certain information may be shared with our brokerage as required by North Carolina real estate law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and consultation requests are retained for up to 3 years. Transaction records are retained for the period required by North Carolina real estate regulations (currently 3 years after the transaction closes).

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

California Residents (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Not be discriminated against for exercising your privacy rights

European Residents (GDPR)

If you are a resident of the European Economic Area, you have additional rights including the right to access, rectify, erase, restrict processing, and port your data. To exercise these rights, please contact us using the information below.

All Visitors

Regardless of your location, you may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites (e.g., MLS listings, mortgage calculators, government resources). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: